When I tried to update my iPhone to version 2.0 today, everything went smoothly until it came time to access the iTunes Store. It didn't return any result for about 30 minutes, so I disconnected the phone from the cradle and reconnected it. I got this message:
"We could not complete your iTunes Store request. An unknown error occurred (-9838). There was an error in the iTunes Store. Please try again."
Yikes! "Happily" (hem hem) I wasn't alone in this, as this discussion shows.
After a while, iTunes seemed to be connecting to the iTunes Store and then I got this message:
"We could not complete your iTunes Store request. An unknown error occurred (-4). There was an error in the iTunes Store. Please try again."
And now I'm waiting waiting waiting... Very disappointing from Apple.
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